Video female chatbots

13-Dec-2019 05:20

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In new global study commissioned by Amdocs, consumers slam today’s clunky chatbots, and tell communications and media service providers how to make them better.

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If offered a choice, 83 percent would prefer to speak to a human since human agents better understand their needs (78 percent) and can address multiple questions at once (57 percent).“The good news is consumers actually believe that if anyone can get AI right, the communications and media industry can. So AI could be a winning gambit for service providers as long as they sync up their AI investment priorities with what customers actually want.” “The research shows, however, that service providers do not believe they will be able to achieve this on their own,” continues Miles.

“There’s no safer place to meet,” she says, “than in a virtual world.” The Internet can also be a boon for busy adults, Brathwaite says, allowing people to have social and romantic encounters online that they simply don’t have time for in conventional space.… continue reading »

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I was 23 and had just started dating in New York City.… continue reading »

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